Process Integration, Risk Management and Automation in Military Units Management
Integración de procesos, gestión del riesgo y automatización en la gestión de las unidades militares;
Integração de processos, gestão de riscos e automação na gestão das unidades militares
AbstractProcess management is implemented by organizations in order to classify sequential activities that generate valuable results for users. Applying process management in complex environments such as military units management is an administrative challenge that has inspired manual and basic computer solutions not fully compatible with the demand in terms of performance, integration and precision in the flow of information, elements that are required in today's technological environment to facilitate decision-making. Theories and models applied to risk management and operational safety in the fields of aviation, industry and medicine have managed to maintain acceptable risk levels for the operation. Therefore, these models can be adapted and applied to the administrative and security processes involved in military units management to obtain the same results. This article proposes a model for the implementation of computer applications that strengthen the administrative and security processes of Ecuadorian military units, based on the combination of the theories of process management, risk management and integrated databases. After submitting this proposal to a process simulation, we observed a significant increase in its efficiency, allowing to identify and eliminate “bottlenecks” through the automation of manual procedures and their integration with different departments, reducing the average execution time by 94.8% and the required staff from 7 to 2. The proposal also allowed strengthening security by coupling and visually including the prevention barriers adopted from the Swiss cheese model, in order to alert the non-observance of institutional regulations and the derived effects that could compromise security.